An important issue for consumers is conformance, which is the product's ability _________.

An important issue for consumers is conformance, which is the product's ability _________.


A. To deliver on features and performance characteristics promised in marketing communications

B. To conform to the standards set by the federal guidelines

C. To get the manufacturing aligned using quality processes

D. All of these

E. To deliver value in the form of product quality



Answer: A. To deliver on features and performance characteristics promised in marketing communications


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