The Bugs Burger Bug Killers Guarantee includes:
- You don't owe us a penny until all the pests on your premises have been eradicated
- If you're ever dissatisfied with the BBBK's service, you will received a refund for as much as 12 months of service
- If a guest spots a pest on your premises, the exterminator will pay for the guest's meal or room, send a letter of apology and pay for a future meal or stay.
- If your premises are closed down because of the presence of roaches or rodents, BBBK will pay any fines, as well as all lost profit, plus $5,000
This is an example of
a. Single attribute - specific guarantee
b. Multi attribute - specific guarantee
c. Full satisfaction guarantee
d. Combined guarantee
Answer: D