Febreeze is an odour-controlling spray manufactured by P&G. When Febreeze was introduced, it was tagged as a pet killer. P&G had to spend lots of money debunking the false claim and request help from the ASPCA before consumers would purchase the product in the numbers expected. This promotion to debunk a false claim changed consumers' attitudes by:

Febreeze is an odour-controlling spray manufactured by P&G. When Febreeze was introduced, it was tagged as a pet killer. P&G had to spend lots of money debunking the false claim and request help from the ASPCA before consumers would purchase the product in the numbers expected. This promotion to debunk a false claim changed consumers' attitudes by:



A.

changing beliefs about the extent to which a brand has certain attributes.


B.

adding a new attribute to the product.


C.

changing the basic product.


D.

adding a new attribute and re-positioning the product.



Answer: A


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