Allstate Insurance stresses to its card holders that help is "just one call away", and that "you are in good hands." Which statement below best describes what Allstate is offering?

Allstate Insurance stresses to its card holders that help is "just one call away", and that "you are in good hands." Which statement below best describes what Allstate is offering?



A.

The value of the service provided can only be determined using subjective criteria.


B.

The services cannot be held, seen, or touched before the purchase decision.


C.

The service cannot be described only experienced.


D.

The quantity can vary.



Answer: B


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