Walt Disney was one of the first to recognize the importance of sights, sounds, tastes, aromas, and textures when he created Disneyland. This effort by Walt Disney focuses on the customer ______________.

Walt Disney was one of the first to recognize the importance of sights, sounds, tastes, aromas, and textures when he created Disneyland. This effort by Walt Disney focuses on the customer ______________.



A.

experience


B.

entertainment


C.

service


D.

techno-entertainment



Answer: A


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