Reductions in delivery times in both the marketplace and the supply chain have earned firms such as Toyota and Xerox a reputation as "time-based competitors." For Toyota and Xerox, logistics
a. Increases their customers' inventory levels.
b. increases the number of steps in their manufacturing processes.
c. includes the role of Toyota and Xerox as channel captains.
D. CREATES TIME AND PLACE UTILITY FOR THEIR CUSTOMERS.
e. does not influence their suppliers' supply chains.
Answer: D