Experts suggest that the customer experience management (CEM) process should be all of the following EXCEPT:

Experts suggest that the customer experience management (CEM) process should be all of the following EXCEPT:

Experts suggest that the customer experience management (CEM) process should be all of the following EXCEPT:



a.

consistent.

b.

undifferentiated.

c.

valuable.

d.

intentional.

e.

relevant.



Answer: undifferentiated.


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