The old restaurant saying "You are only as good as the last meal served" reflects the fact that services are
A. intangible.
B. perishable.
C. heterogeneous.
D. portable.
E. viable.
Answer: C. heterogeneous.
The old restaurant saying "You are only as good as the last meal served" reflects the fact that services are
A. intangible.
B. perishable.
C. heterogeneous.
D. portable.
E. viable.
Answer: C. heterogeneous.