Simon Juarez sells life insurance for a large New Mexico firm. He locates customers by selecting names out of a telephone directory and calling to arrange an appointment. He begins each presentation by explaining the basic features and merits of his product--eventually bringing the customer into the conversation to clarify the customer's insurance needs. Then he tells how his insurance policy would satisfy the customer's needs and attempts to close the sale. Simon's sales presentation is based on the:
a. consultative selling approach.
b. selling formula approach.
c. canned presentation approach.
d. Target market approach.
e. customer service approach.
Answer: b. selling formula approach.