Order getters:
a. may make a sale by helping a customer solve a business problem.
b. are more likely to be used with homogeneous shopping products than heterogeneous shopping products.
c. are used in business markets but not in consumer markets.
d. generally rely on a routine "canned" sales presentation.
e. All of the above are true.
Answer: a. may make a sale by helping a customer solve a business problem.