Which of the following statements about communication processes is(are) true?
a. Targeting is important in traditional and customer-initiated interactive communication.
b. The seller starts the communication in the traditional communication process.
c. Noise can distract the process in traditional and customer-d. initiated interactive communication.
d. The buyer starts the communication in the customer-initiated interactive communication process.
e. All of the above are true.
Answer: e. All of the above are true.