Of the following, which is the most important concept of modern marketing?
A) customer relationship management
B) e-mail advertising
C) mass marketing
D) properly trained sales people
E) low prices
Answer: A) customer relationship management
Of the following, which is the most important concept of modern marketing?
A) customer relationship management
B) e-mail advertising
C) mass marketing
D) properly trained sales people
E) low prices
Answer: A) customer relationship management