Which of the following types of quality refers to freedom from defects and consistency in delivering a targeted level of performance?
A) private brand
B) product
C) total quality management
D) conformance
E) adherence
Answer: D
Which of the following types of quality refers to freedom from defects and consistency in delivering a targeted level of performance?
A) private brand
B) product
C) total quality management
D) conformance
E) adherence
Answer: D