Southwest Air was the only airline in the U.S. that did not lose money in the year following the 9/11 terrorist attacks on the United States in 2001. This fact most likely reflects the company's _____________.

Southwest Air was the only airline in the U.S. that did not lose money in the year following the 9/11 terrorist attacks on the United States in 2001. This fact most likely reflects the company's _____________.


a. Advertising budget
b. B. Marketing (Big M)
c. C. Marketing (little m)
d. D. Relationship orientation
e. E. Sales orientation


Answer: B. Marketing (Big M)


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Marketing Chapter 1

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