Southwest Air was the only airline in the U.S. that did not lose money in the year following the 9/11 terrorist attacks on the United States in 2001. This fact most likely reflects the company's _____________.
a. Advertising budget
b. B. Marketing (Big M)
c. C. Marketing (little m)
d. D. Relationship orientation
e. E. Sales orientation
Answer: B. Marketing (Big M)