When firms make the right decisions, they produce products and services that their target markets perceive as having value. That value translates into:

When firms make the right decisions, they produce products and services that their target markets perceive as having value. That value translates into:


a. Sales, profits, and a positive ROI.
b. Product success and profits.
c. A profitable bottom-line.
d. Global as well as domestic market success.


Answer: a. Sales, profits, and a positive ROI.


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Marketing Chapter 1

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