A firm utilizing personal selling to promote its product would be attempting to achieve which of the following communication objectives in the hierarchy of effects​ model?

A firm utilizing personal selling to promote its product would be attempting to achieve which of the following communication objectives in the hierarchy of effects​ model?



A.
Loyalty
B.
Awareness
C.
Purchase
D.
Knowledge
E.
Desire


Answer: Knowledge


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Marketing Chapter 11

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