When a source is able to administer rewards and punishments to the receiver, influence occurs through a process known as:
A. compliance.
B. identification.
C. internalization.
D. retention.
E. perceived concern.
Answer: A
When a source is able to administer rewards and punishments to the receiver, influence occurs through a process known as:
A. compliance.
B. identification.
C. internalization.
D. retention.
E. perceived concern.
Answer: A