Why is the demand for most servicesmuch as popular restaurants xtremely time-and-place dependent?
a.
Because popular services typically lack sufficient capacity.
b.
Because services cannot be stored for future use.
c.
Because customers must be present for service to be delivered.
d.
Because service customers are typically unsure of their needs.
e.
Because competing services force customers to make tradeoffs between quality and time.
Answer: c.
Because customers must be present for service to be delivered.