Adhering to consistent service quality standards is the responsibility of ________.
a.
Marketing fuction
b.
Operational function
c.
Financial function
d.
Human Resource Fuction
e.
Manufacturing Fuction
Answer: B
Adhering to consistent service quality standards is the responsibility of ________.
a.
Marketing fuction
b.
Operational function
c.
Financial function
d.
Human Resource Fuction
e.
Manufacturing Fuction
Answer: B