After major hurricanes like Katrina, many ethical home repair and building supply businesses continue to charge pre-hurricane prices to their customers, even though due to the huge increase in demand they could charge much more. These firms probably recognize that

After major hurricanes like Katrina, many ethical home repair and building supply businesses continue to charge pre-hurricane prices to their customers, even though due to the huge increase in demand they could charge much more. These firms probably recognize that



A.
they can make more money from government contracts than from sales to customers.

B.
a transactional orientation is the key to long-term profitability.

C.
none of their competitors would be raising prices.

D.
lifetime profitability of relationships matters more than profits from a particular transaction.

E.
if they raised prices they would be in violation of Commerce Department regulations.


Answer: D


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