Front staff's uniform is an example of which element in a service Blueprint.
a.
Front stage activities
b.
Physical evidence
c.
Line of visibility
d.
Support processes and supplies
e.
Potential fail points
Answer: B
Front staff's uniform is an example of which element in a service Blueprint.
a.
Front stage activities
b.
Physical evidence
c.
Line of visibility
d.
Support processes and supplies
e.
Potential fail points
Answer: B