Waiting to buy a ticket to enter a theme park is different from waiting to ride on a roller coaster once customers are sitting on it. This is implication of _______.
a.
Solo waits feel longer than group waits
b.
Physically uncomfortable waits feel longer than comfortable waits
c.
Pre and post process waits feel longer than in process wait
d.
Unfair waits are longer than equitable waits
e.
Unfamiliar waits seem longer than familiar one
Answer: C