After listening to a group of middle-aged women discuss their biggest concerns about the jeans they wore, a company designed a new line of comfortable women's jeans and touted them as "not your daughter's jeans." This is an example of research conducted to:

After listening to a group of middle-aged women discuss their biggest concerns about the jeans they wore, a company designed a new line of comfortable women's jeans and touted them as "not your daughter's jeans." This is an example of research conducted to:


a. improve the quality of company decision making.
b. find out why a marketing plan failed.
c. learn how to more efficiently retain customers.
d. understand the ever-changing marketplace.
e. conduct business analysis.


ANSWER: a


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Marketing Chapter 9

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