At the conclusion of any marketing research, an evaluation of the results should be undertaking, including assessing the decision to undertake certain actions (were they successful?) and also

At the conclusion of any marketing research, an evaluation of the results should be undertaking, including assessing the decision to undertake certain actions (were they successful?) and also



a. identifying the source of shortcomings (who could have predicted the problems?).
b. reevaluating those actions that were decided against (should those be tried now?).
c. evaluating the decision process itself (was the research and analysis effective?).
d. comparing the results with early forecasts (were the sales goals achieved?).


Answer: c. evaluating the decision process itself (was the research and analysis effective?).


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Marketing Chapter 7

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