________ involves teams of sales, service and often technical personnel who work with purchasing, manufacturing, engineering, logistics and financial executives in customer organizations.

________ involves teams of sales, service and often technical personnel who work with purchasing, manufacturing, engineering, logistics and financial executives in customer organizations.



a) Sales management

b) Formula selling

c) Adaptive selling

d) Consultative selling

e) Key account management



Answer: e


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Marketing Chapter 20

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