Marilyn called the OCBC hotline to learn how to make the most out of the new saving schemes. The toll-free number that OCBC uses is an example of __________.

Marilyn called the OCBC hotline to learn how to make the most out of the new saving schemes. The toll-free number that OCBC uses is an example of __________.



a) inbound telemarketing

b) outbound telemarketing

c) outbound videoconferencing

d) interactive marketing

e) multichannel selling



Answer: a


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Marketing Chapter 20

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