Unlike the other major presentation formats, in the _______________ format the salesperson does not dominate the conversation but instead asks probing questions and listens to the prospective customers.

Unlike the other major presentation formats, in the _______________ format the salesperson does not dominate the conversation but instead asks probing questions and listens to the prospective customers.

Unlike the other major presentation formats, in the _______________ format the salesperson does not dominate the conversation but instead asks probing questions and listens to the prospective customers.


a) canned presentation

b) need-satisfaction

c) suggestive selling

d) stimulus-response



Answer: B


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