Which of the following characteristics of electronic commerce creates customer value by contributing to time and place utility?

Which of the following characteristics of electronic commerce creates customer value by contributing to time and place utility?



a) Electronic commerce makes goods and services available to customers to use faster

b) Comparison shopping is easier in the marketspace than in the marketplace

c) Customers can shop in the marketspace anywhere at any time

d) Products available in the marketspace are customized

e) Consumers can tell marketers exactly what they want in the marketspace



Answer: c


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Marketing Chapter 20

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