Which of the following characteristics of online shopping contributes to its convenience?
a) Customers don't have to fight traffic, find a parking space, walk long aisles or stand in store check-out lines
b) Consumers can avail themselves of numerous websites for almost any product or service they want
c) Consumers who prefer one-of-a-kind items that fit their specific needs can create them online
d) Consumers can engage in an electronic dialogue with marketers
e) Consumers are in charge in the marketspace
Answer: a