Which of the following statements about cross-channel shoppers is true?
a) Sales arising from cross-channel shoppers dwarfs exclusive online retail sales
b) Cross-channel shoppers don't want to wait several days for delivery
c) Cross-channel shoppers research their items online before buying at a retail store
d) Cross-channel shoppers use the internet to obtain more information than is available at the store
e) All of the above statements about cross-channel shoppers are true
Answer: e