Why would an online consumer want to use a bot?
a) Bots help customers design one-of-a-kind products that fit their specific needs
b) Bots increase the selection of goods and services from which online consumers can choose
c) Bots allow online consumers to engage in an electronic dialogue with marketers
d) Bots enhance the convenience of online shopping
e) Bots allow marketers to record an online consumer's visits to websites
Answer: d