A sign in a doctor's office waiting room says "Please be courteous of the others waiting with you." The doctor's office is trying to positively influence the _______ aspect of services.

A sign in a doctor's office waiting room says "Please be courteous of the others waiting with you." The doctor's office is trying to positively influence the _______ aspect of services.



a) tangibility

b) perishability

c) inseparability

d) customer contact

e) heterogeneity



Answer: c


Learn More :

Marketing Chapter 13

Learn More Multiple Choice Question :