HRTech is a company that provides human resource management services for small- and medium-sized businesses that do not have the necessary resources to efficiently manage their employees' needs themselves. During a sales presentation, its sales rep asked, "Can we start work on setting up your personalized HR system next Monday?" This question was an example of a(n):

HRTech is a company that provides human resource management services for small- and medium-sized businesses that do not have the necessary resources to efficiently manage their employees' needs themselves. During a sales presentation, its sales rep asked, "Can we start work on setting up your personalized HR system next Monday?" This question was an example of a(n):



A. close

B. two-way feedback

C. objection handling

D. need-determination

E. pre-approach



Answer: A


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