The quality of services depends on who provides them as well as​ when, where, and how they are provided. Which characteristic of services does this​ describe?

The quality of services depends on who provides them as well as​ when, where, and how they are provided. Which characteristic of services does this​ describe?



A.

Perishability

B.

Intangibility

C.

Variability

.D.

Inseparability

E.

Tangibility



Answer: c


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