Many Canadian consumers, particularly working women, are living harried lives and want to do business with companies that can offer them greater convenience. Many businesses are responding by offering express lanes of checkouts, longer store hours, drive-through windows, delivery services, and electronic shopping. These businesses are responding to customers experiencing:

Many Canadian consumers, particularly working women, are living harried lives and want to do business with companies that can offer them greater convenience. Many businesses are responding by offering express lanes of checkouts, longer store hours, drive-through windows, delivery services, and electronic shopping. These businesses are responding to customers experiencing:



A.

chronological destitution.


B.

time poverty.


C.

job burnout.


D.

role stress.



Answer: B


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