Betty Smith operates a wedding preparation service that will aid brides-to-be in planning their weddings by providing needed equipment, supplies, and services. To maintain a quality image, Betty provides training for each of her employees. What unique aspect of services is Betty trying to address?

Betty Smith operates a wedding preparation service that will aid brides-to-be in planning their weddings by providing needed equipment, supplies, and services. To maintain a quality image, Betty provides training for each of her employees. What unique aspect of services is Betty trying to address?



A.

perishability


B.

intangibility


C.

inconsistency


D.

inseparability



Answer: C


Learn More :