Collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan is called:

Collection and interpretation of information about forces, events, and relationships in the external environment that may affect the future of the organization or the implementation of the marketing plan is called:



a. competitive advantage.

b. cost competitive advantage.

c. SWOT analysis.

d. environmental scanning.



Answer: d. environmental scanning.


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