Rona, Home Depot, and Canadian Tire are considered major accounts of Char-Broil BBQs. As such, they dedicate a specific person to each one of these clients, as opposed to one for all three. This approach is referred to as:

Rona, Home Depot, and Canadian Tire are considered major accounts of Char-Broil BBQs. As such, they dedicate a specific person to each one of these clients, as opposed to one for all three. This approach is referred to as:



A.

Relationship marketing


B.

Relationship selling


C.

Customer account management


D.

Key account management



Answer: D


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