Which of the following is NOT a point in the customer contact audit for the Arizona Grill, serving Southwestern food?

Which of the following is NOT a point in the customer contact audit for the Arizona Grill, serving Southwestern food?



A.

Host/hostess seats the customer.


B.

Food server discusses wine list.


C.

Food is delivered to the table by kitchen staff.


D.

Chef making adjustments to the dish preparation based upon the availability of ingredients.



Answer: D


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