FedEx advertises that your documents will "Absolutely Positively" be delivered tomorrow morning. FedEx is providing which of the following service quality aspects to its users?

FedEx advertises that your documents will "Absolutely Positively" be delivered tomorrow morning. FedEx is providing which of the following service quality aspects to its users?

FedEx advertises that your documents will "Absolutely Positively" be delivered tomorrow morning. FedEx is providing which of the following service quality aspects to its users?



a. Tangibility

b. Responsiveness

c. Assurance

d. Responsibility

e. Reliability



Answer: E


Learn More :