Which of the following is a difference between mass communication and interpersonal communication?
a. The noise level in mass communication is low, whereas it is high in interpersonal communication.
b. Mass communication allows direct conversations with customers, whereas interpersonal communication does not allow direct conversations with customers.
c. Senders receive indirect feedback in mass communication, whereas they receive direct feedback in interpersonal communication.
d. The reception level in mass communication is high, whereas it is low in interpersonal communication.
Answer: c. Senders receive indirect feedback in mass communication, whereas they receive direct feedback in interpersonal communication.