The total quality management philosophy was developed by a number of American consultants. Which of the following individuals is one of them?

The total quality management philosophy was developed by a number of American consultants. Which of the following individuals is one of them?



A. W. Edward Deming


B. Philip Kotler


C. Michael Porter


D. Henry Ford


E. Valerie Zeithaml



Answer: A. W. Edward Deming


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