Retailers in expensive resort areas often find it difficult to hire quality salespeople. In a situation like this, retailers should consider augmenting or even replacing the sales and customer service functions with
A. expanded hours of operation.
B. continuous use of promotions.
C. in-store kiosks or self-checkout lanes.
D. special attention to product placement in their stores.
E. variable pricing strategies.
Answer: C. in-store kiosks or self-checkout lanes.
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Marketing
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