Marketing MCQ Marketing The __________ gap can be reduced by managing consumers' expectations and promising only what can be delivered or possibly even a little less.

The __________ gap can be reduced by managing consumers' expectations and promising only what can be delivered or possibly even a little less.

Marketing

The __________ gap can be reduced by managing consumers' expectations and promising only what can be delivered or possibly even a little less.

A. knowledge

B. communication

C. delivery

D. standards

E. empowerment

Answer: B. communication

Marketing MCQ

The __________ gap can be reduced by managing consumers' expectations and promising only what can be delivered or possibly even a little less.

The __________ gap can be reduced by managing consumers' expectations and promising only what can be delivered or possibly even a little less.

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