The concept of engaging in a learning relationship with customers and directing the firm's resources to making each product or service to feel tailored is known as ____.

The concept of engaging in a learning relationship with customers and directing the firm's resources to making each product or service to feel tailored is known as ____.


a. Market orientation
b. B. Product orientation
c. C. Differentiation orientation
d. D. One-to-one marketing orientation
e. E. Relationship orientation


Answer: D. One-to-one marketing orientation


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Marketing Chapter 1

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