Kensworth-McCoy is a government auditing firm that specializes in auditing public transportation systems. The firm was operating at maximum capacity when it was asked to submit a bid on a very lucrative account in Chicago. If the firm were to win this account and keep all of its current accounts, it will more than likely:

Kensworth-McCoy is a government auditing firm that specializes in auditing public transportation systems. The firm was operating at maximum capacity when it was asked to submit a bid on a very lucrative account in Chicago. If the firm were to win this account and keep all of its current accounts, it will more than likely:



A. Decrease employee turnover potential

B. Increase customer satisfaction through a work focus

C. Increase employee burnout

D. Increase service quality

E. Create a narrower window of opportunity for meeting deadlines


Answer: C. Increase employee burnout


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