Which of the following improves​ one-to-one marketing by allowing the firm to tailor the value proposition based on each​ customer's unique wants or​ needs?

Which of the following improves​ one-to-one marketing by allowing the firm to tailor the value proposition based on each​ customer's unique wants or​ needs?



A.
Marketing automation
B.
Lifetime value
C.
Customer equity
D.
Share of customer systems
E.
Customer relationship management programs


Answer: Customer relationship management programs


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