Tony Hsieh, CEO of Zappos, offers $2,000 to anyone who
-identifies a completely new market segment with a product to match it.
-creates a humorous theme for one of the monthly company meetings.
-finds a way of improving service to online customers.
-finds a shoe-related product that Zappos does not already carry.
-takes the customer loyalty training class and decides to quit anyway.
Answer: takes the customer loyalty training class and decides to quit anyway.