Marketing MCQ Marketing Chapter 1 ___ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.

___ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.

Marketing Chapter 1

___ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.

a. Management-employee synergy
b. Organizational entropy
c. Managerial reciprocity
d. Empowerment
e. Delegation

ANSWER: d

Marketing MCQ

___ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.

___ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management.

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