Marketing MCQ
Marketing Chapter 20
Behavioral measures used to evaluate salespeople include assessments of a salesperson's __________, attention to customers, product knowledge, selling and communication skills, appearance and professional demeanor.
Behavioral measures used to evaluate salespeople include assessments of a salesperson's __________, attention to customers, product knowledge, selling and communication skills, appearance and professional demeanor.
Behavioral measures used to evaluate salespeople include assessments of a salesperson's __________, attention to customers, product knowledge, selling and communication skills, appearance and professional demeanor.
a) IQ
b) attitude
c) values
d) beliefs
e) family
Answer: b
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